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All In Stock merchandise may be returned for exchange, store credit or refund within 30 days of purchase in new unworn,condition with original tags and packaging and Proof of Purchase including original receipt, or gift receipt. 

Orders over $100.00 may need to be signed for delivery, and or we may choose to call you to verify all the information is correct and ask for your credit card Verification Number on the back of your card before charging your credit card. The VIN number provides added protection for both the card holder and Celtic Colours. If the credit card owner is unavailable or unreachable the order may be canceled at our discretion, if so an email will be sent notifying you that order is being canceled and why.

 Special Order Rings  All Gold Rings are items that are custom made or ordered just for you and are not eligible for exchange or refunds. 

Pricing Errors: Some items may be marked incorrectly. In the event an item you ordered is priced incorrectly we will notify you with the option of canceling the order or paying the additional charges.

Returning Merchandise

Please ensure your return items are packaged carefully and insured for full coverage. We can’t except responsibility for items lost or damaged during return shipping.  We recommend UPS, FedEx for Jewelry Items under $500.00 and the Postal Service with Insured and Registered Mail for higher value items.  Always have delivery confirmation included to ensure the item was received.

Return to:

Celtic Colours
10307 West Broad Street
Suite 185
Glen Allen, VA  23060
Telephone: 804-740-6112

Refunds or Store Credit:
Will be issued upon return of unworn, undamaged items with proof of purchase within five business days using the same method of payment.

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